Frequently asked questions

A wash cycle takes about 45 minutes. Then you move the laundry to a dryer. Usually 20 minutes is enough to dry a full load from a 6.5 kg washer. So allow 1–1.5 hours for washing and drying.

We have two sizes: 6.5 kg washers, a bit bigger than a home machine, and a 13 kg washer that fits duvets, curtains or smaller bedspreads.

There are five 6.5 kg washers and one 13 kg washer.

No. These are professional machines that wash quickly, so you will not wait long for a free one. If you are really busy, try our Laundry Service.

You drop off your laundry and pick it up clean, dry and folded. Detergent is included in the price.

You can bring your own or buy it here.

Yes. Frania Cafe is a self-service laundry combined with a café, so there is always someone from our team on site. They will suggest a programme, help you through the whole process and even make you a great coffee.

No tokens needed. You pay for washing at the café counter, by card or cash.

Our dryers hold 13 kg. Two loads from a 6.5 kg washer fit in one dryer.

Most clothes can be safely tumble dried. Just check the care labels before drying.

Absolutely. Depending on its thickness, a duvet takes 20 to 60 minutes to dry.

Our dryers use warm air and have an anti-crease system. Fold your clothes right after drying and in most cases they will not need ironing.

Yes, you just need the right temperature. Down needs longer drying to get its loft back. In our dryer it takes about 40–50 minutes.

Yes. Clothes do not bleed colour in the dryer.